What makes Bristol Twenty different from the rest?

Wondering what we are doing to set ourselves apart from the competition?

The beginning of 2018 has been a turning point for our company and within the whole coffee industry, there have have been huge challenges to overcome not only environmentally and economically, but also big developments in the production of coffee and our brewing processes. We at Bristol Twenty Coffee Company strive to stay abreast of the industry to make things easier for your business.

Be it ensuring the freshest coffee, roasted local and the best possible price or ensuring we do the best we can for the environment, we are attempting to be the best we can so you can too. Being a family run business we appreciate how much your business means to you and want to be a part of making it great.

Here are a few things that set us apart from the rest

Our commitment to the environment

Over the past year we have done our best to improve our offering whilst ensuring we uphold or environmentally ethics.

  • Our full range of take away cups and lids are now fully compostable, plastic free and available in 8oz, 12 oz and shortly 16oz.
  • All of our tea bags are fully biodegradeable and plastic free.
  • We offer reusable branded Ecoffee cups, made from natural bamboo fibre.
  • We are now one of the few coffee companies in the UK that have switched to full compostable TruBio coffee bags for all of our coffee bags. Available in 1kg, 500gm and 250gm
  • Our house blends are available in 4kg reusable containers, again cutting down on packaging
  • We operate a paper free office environment
  • We recycle as much as we can to reduce waste
  • We aim to keep our fuel consumption to a minimum
  • Our offices and roastery are fitted with efficient heating and lighting

Read more about our commitment to the environment here

Our commitment to our community

We have partnered up with Above & Beyond to produce our 21TEN – Roy Ireland Memorial Blend. In memory of dad who lost his battle with cancer last year, this is an ongoing partnership with £1 from each kilo sold going to this amazing charity. Above & Beyond’s mission is to make a real difference to patients, their families and the staff who treat them in all Bristol city centre hospitals. And a great job they are doing. We are extremely proud to be working with them. To date we have raised over £1000 for the charity.

We have also teamed up with Crimestoppers to help run their CommuniTea events in and around Bristol this year. These events allow the public to share their concerns about any crimes in and informal and anonymous way. Being a victim of a burglary last year at the roastery this is something we are very happy to support.

Maintenance, Training & Customer Service – Something we take very seriously

Equipment Service

We pride ourselves on having a small but well trained technical team of factory trained engineers fully experienced in espresso machine maintenance to look after our coffee customers equipment. Each of our engineers has a stock of spares enabling us to achieve a high level of first time fixes. To back up our engineers and give our customers peace of mind, we hold a stock of loan machines we make available in the event we can’t fix your machine right away. This enables us to ensure you can continue to trade whilst we carry out repairs in our purpose-built workshop.

You can even book your service online here

Water Treatment

Calcium deposits (lime scale) are the single largest cause of coffee machine failure.

We use the Everpure Claris Ultra range which is designed to help find the best balance between protecting equipment and achieving the desired quality of brewed coffee, espresso or ice cubes by consistently maintaining an acceptable acidity level.

Claris Ultra filters use the existing Claris DuoBlend head which offer a 5 stage filtration process,which includes:

  1. Prefiltration
  2. Carbonate hardness adjustment
  3. Fine filtration
  4. Highly effective carbon block
  5. Solid membrane filter

The flexibility allowed by the DuoBlend™ valve not only makes the system suitable for many different types of equipment (from coffee and vending machines to steam ovens) but also allows users to compensate for regional variations in water hardness.

Used in conjunction with either Claris or Claris Ultra the DuoBlend™ technology can help solve both scale and corrosion issues.


With our barista training you can be sure to achieve the high levels of skill and presentation now expected by coffee consumers world wide. With years of experience within the catering industry and intimate knowledge of coffee and preparation techniques we have the knowledge to help you get the best from your coffee and tea equipment.

Our coffee training lab is a purpose-built facility at our Bristol offices and Roastery. It’s kitted out with a fully functioning espresso bar.

We have a range of coffee training courses designed for home coffee enthusiasts, as well as complete coffee novices. Also available are courses for professional baristas looking to hone their skills.

Alongside these facilities we can offer comprehensive training for you and your team on site.

Constantly creating new blends

New blends and [products are constantly being made and tested by the Bristol Twenty team – ensuring we are able to adapt and grow with customers tastes and needs.

We are also able to provide customers with a bespoke coffee blending service. Customers are able to tailor their favourite coffee combinations and create their own signature blend. Bristol Twenty Coffee are also able to provide the packaging for signature blends and retail coffees.

We are currently researching Sri Lankan coffee beans to perfect a blend for use in a new Sri Lankan restaurant opening.

Call us today on 0843 557 4669 or email sales@bristol-twenty.co.uk to see how we can help you expand your drinks offering and delight your customers with an extended range of on trend, tasty drinks.

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